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Successes and challenges in LibreOffice user documentation

Report on the current state of the documentation project and plans for the future, which include more integration with certification, training and user support. Audience discussion encouraged.

Jean Hollis Weber
19.Oct.2012 from 09:30 to 10:30
60 minutes
Aula

Details of the Talk

 

The following topics may be covered:
  • Past and current activities of Docs Team, main players, main output (user guides)
  • Our wish list: more formats, more types of user docs; more docs for specific audiences
  • Limitations: people with necessary skills
  • Involving, mentoring, retaining volunteers (community building)
  • "What's in it for me?" Training in technical writing / peer reviewing / translating; learning > to use the software efficiently; fun
  • Quality assurance
  • Fitting in with user support (mailing lists, forums), training, translation, certification
  • Tools and techniques (including Alfresco vs ODFAuthors; LO, wiki, video)
  • Keeping up with pace of software development
  • Group discussion on how to do more, better, faster
  • What should be our priorities?

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